Privacy policy

Privacy Policy

Last Updated: 12 October 2026

At Akyu Natural, operated by G-FIT ENTERPRISES, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit https://akyunatural.com/, purchase our products, or contact us.

1. Information We Collect

We may collect the following categories of information when you use our website.

Personal Information

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order history and purchase details

Payment Information

Payments are processed through the payment methods and service providers available at checkout. We may receive transaction references, payment status, and related information needed to manage your order.

We do not intend to store complete payment card credentials on our own servers.

Technical Information

When you browse our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, and website usage data.

Cookies and Similar Technologies

We may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, understand website traffic, and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders.

  • Arrange shipping and delivery.

  • Process payments, refunds, returns, and replacements.

  • Respond to customer questions and support requests.

  • Send order confirmations and delivery updates.

  • Improve our website, products, and customer experience.

  • Detect and prevent fraud and unauthorized activity.

  • Maintain accounting, tax, and business records.

  • Send promotional communications where permitted by law and, where required, with your consent.

  • Measure website performance and advertising effectiveness where applicable.

3. How We Share Your Information

We do not sell your personal information to third parties for their own independent marketing purposes.

We may share relevant information with service providers when reasonably necessary to operate our business, including:

  • Shopify: To host and operate our online store.

  • Payment providers: To process transactions and refunds.

  • Shipping partners: To deliver your orders.

  • Analytics and advertising providers: To measure website usage and advertising performance, where enabled.

  • Professional advisers and authorities: Where necessary for legal compliance, tax, accounting, or lawful requests.

These providers may process information in accordance with their own privacy policies and applicable law.

4. Shopify Platform

Our online store is hosted by Shopify, which provides the e-commerce platform through which we sell our products and services.

Information submitted through our website may be processed by Shopify and its service providers to facilitate transactions, maintain the shopping cart, and support website operations.

For more information, please review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your shopping cart and preferences.

  • Improve website functionality.

  • Understand visitor behaviour and website traffic.

  • Measure marketing and advertising performance.

  • Support relevant advertising, where enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, comply with legal and tax obligations, resolve disputes, and enforce agreements.

When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of information where legally permissible.

  • Withdraw consent where processing is based on consent.

  • Opt out of promotional communications.

  • Raise a complaint about the handling of your personal information.

To exercise these rights, please contact us using the details provided below.

9. Marketing Communications

Where permitted by law, we may send promotional emails or other marketing communications.

You can unsubscribe from promotional emails using the unsubscribe link provided in the message or by contacting us directly.

Even if you opt out of marketing communications, we may still send essential messages relating to orders, payments, deliveries, refunds, and customer service.

10. Children's Privacy

Our website is intended for individuals who are legally permitted to make purchases under applicable law.

We do not knowingly collect children's personal information in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, payment services, or other platforms.

We do not control the privacy practices of independent third parties. We encourage you to review their privacy policies before sharing personal information with them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, or legal requirements.

Any updated version will be published on this page with a revised date.

13. Contact Information

If you have questions, privacy requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

Brand Name: Akyu Natural

Legal Business Name: G-FIT ENTERPRISES

Proprietor: Anupam Saxena

GSTIN: 08BQHPS7484Q1ZL

Business Address: Kamla Road, Bharatpur, Rajasthan – 321001, India

Email: akyunatural@gmail.com

Phone: +91-9068486497

Website: https://akyunatural.com/

We will review privacy-related requests and respond in accordance with applicable law.

This Privacy Policy should be read together with our Terms of Service and other applicable website policies.