Terms of service

Terms of Service

Last Updated: 12 October 2026

1. Overview

Welcome to Akyu Natural. This website is operated by G-FIT ENTERPRISES. Throughout the website, the terms “we”, “us” and “our” refer to Akyu Natural and G-FIT ENTERPRISES.

Akyu Natural provides this website, including all information, tools, products, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service and our applicable website policies.

If you do not agree with these terms, please do not use our website.

2. Business Information

Brand Name: Akyu Natural

Legal Business Name: G-FIT ENTERPRISES

Proprietor: Anupam Saxena

GSTIN: 08BQHPS7484Q1ZL

Business Address: Kamla Road, Bharatpur, Rajasthan – 321001, India

Email: akyunatural@gmail.com

Phone: +91-9068486497

Website: https://akyunatural.com/

3. Eligibility

By using this website, you confirm that you are legally competent to enter into a binding agreement under applicable Indian law.

If you use this website or place an order on behalf of another person, you confirm that you are authorized to do so.

4. Products and Services

Akyu Natural offers herbal, Ayurvedic, personal-care, wellness, and other products displayed on our website.

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, packaging details, and other information are accurate. However, minor variations in product appearance, colour, or packaging may occur.

Product availability may change without notice. We reserve the right to discontinue or update products, subject to applicable law and any rights relating to orders already accepted.

Please read the product descriptions, ingredient lists, usage instructions, and warnings carefully before purchasing.

5. Product and Health Disclaimer

Information provided on this website is intended for general informational purposes and should not be considered medical advice.

Our products are not a substitute for professional medical advice, diagnosis, or treatment. No product should be considered a guaranteed cure or treatment for a medical condition unless such a claim is legally authorized and appropriately substantiated.

Always follow the product label and usage instructions. Consult a qualified healthcare professional when appropriate, especially if you are pregnant, breastfeeding, taking medication, or have an existing health condition.

Individual experiences may vary. We do not guarantee specific results from using any product.

6. Pricing and Taxes

All prices are displayed in Indian Rupees (INR), unless stated otherwise.

Applicable taxes, including GST where applicable, and shipping charges will be displayed at checkout or otherwise communicated before an order is completed.

We reserve the right to change product prices and promotional offers prospectively. Such changes will not override the terms of an order already accepted, except where permitted by applicable law.

If a genuine pricing or listing error occurs, we will take appropriate steps to resolve it in accordance with applicable law and communicate with affected customers where necessary.

7. Orders and Order Acceptance

When you place an order on our website, you are submitting an offer to purchase the selected products.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to refuse or cancel an order in circumstances such as suspected fraud, payment authorization failure, product unavailability, incorrect pricing, or delivery restrictions, subject to applicable law.

If we cancel an order for which payment has already been received, any refund due will be processed in accordance with our Return and Refund Policy and applicable law.

Please ensure that your name, delivery address, phone number, and other order details are accurate when placing an order.

8. Payment Terms

Payments must be completed using the payment methods made available at checkout.

Payment transactions may be processed by third-party payment gateways and are subject to their terms, verification procedures, and authorization requirements.

You agree to provide accurate billing and payment information.

We do not intend to store complete debit card or credit card credentials on our own servers. Payment information may be handled by the relevant payment service provider in accordance with its security and privacy practices.

9. Shipping and Delivery

We aim to process and dispatch orders within the timeframes communicated on our website or at checkout.

Delivery times are estimates and may be affected by courier operations, weather conditions, public holidays, remote delivery locations, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate shipping address and contact number.

If you identify an error in your delivery details, please contact us as soon as possible at akyunatural@gmail.com or +91-9068486497.

Our delivery obligations and customers' remedies remain subject to applicable law.

10. Returns, Refunds, and Cancellations

All return, refund, replacement, and cancellation requests are handled according to our Return and Refund Policy.

Please review that policy before placing an order.

Nothing in these Terms of Service removes or restricts any mandatory rights or remedies available to customers under applicable consumer protection laws.

For assistance, contact us at akyunatural@gmail.com or +91-9068486497.

11. Promotions and Discount Codes

Discount codes, promotional offers, and special deals may be subject to specific eligibility requirements, validity periods, and other stated conditions.

Unless otherwise stated, promotional offers cannot be exchanged for cash.

We reserve the right to modify or discontinue future promotions, subject to applicable law and any rights already acquired by customers.

12. Intellectual Property

All website content, including text, logos, brand names, graphics, product photographs, designs, and other materials, is owned by or licensed to the relevant rights holder.

You may use our website for lawful personal shopping purposes.

You must not copy, reproduce, distribute, publish, modify, or commercially exploit website content without prior written permission, except where permitted by applicable law.

13. Prohibited Activities

You agree not to use our website:

For unlawful, fraudulent, or deceptive purposes.
To violate applicable laws or regulations.
To submit false or misleading order or payment information.
To interfere with website security or operation.
To upload malicious code or attempt unauthorized access.
To infringe the intellectual property or other legal rights of any person.
To misuse the website or its services in a manner that harms other customers or our business.

We may take reasonable measures to prevent misuse and protect our website, customers, and services, subject to applicable law.

14. Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment gateways, shipping providers, analytics services, and advertising platforms.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for the independent policies or operations of third-party websites or services that we do not control. This does not exclude any liability that cannot legally be excluded.

15. Privacy and Personal Information

Your use of our website is also governed by our Privacy Policy.

When you place an order or contact us, we may process relevant personal information to manage orders, payments, deliveries, customer support, security, and legal obligations.

For more information, please read the Privacy Policy available on our website.

16. Limitation of Liability

To the extent permitted by applicable law, we will not be liable for losses arising solely from circumstances beyond our reasonable control, including certain third-party service interruptions or delays.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including mandatory consumer rights and remedies.

17. Indemnification

To the extent permitted by applicable law, you may be responsible for losses directly arising from your unlawful use of our website, fraud, or infringement of another person's rights.

This section does not limit any rights you may have as a consumer under applicable law.

18. Force Majeure

We will make reasonable efforts to fulfil our obligations. However, delays caused by events beyond our reasonable control, such as natural disasters, serious disruptions to transportation, government restrictions, or major service outages, may affect order processing or delivery.

Any such circumstances will be handled in accordance with applicable law.

19. Governing Law and Disputes

These Terms of Service are governed by the laws of India.

Disputes will be subject to the jurisdiction of competent courts and authorities as determined under applicable law.

Nothing in these terms prevents a customer from exercising their rights before an appropriate consumer commission, forum, or other competent authority.

20. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, products, website services, or applicable legal requirements.

The updated version will be published on this page with a revised date.

Your continued use of the website after an update will be subject to applicable law and the revised terms.

21. Contact Information

For questions about these Terms of Service, our products, orders, payments, or website services, please contact us:

Akyu Natural