Shipping policy

Shipping Policy

Akyu Natural Hair Oil

Thank you for shopping with us. Below are the details of our shipping process.

Orders are processed within 1–2 business days after confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Once your order is shipped, you will receive a confirmation message with tracking details.

Standard delivery time is 3–7 business days depending on your location.

Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping charges (if applicable) will be displayed at checkout before payment.

We may offer free shipping on selected products or promotional offers.

Cash on Delivery (COD) service is available at selected pin codes.

Please ensure someone is available at the delivery address to receive the order.

Once dispatched, tracking details will be shared via SMS, WhatsApp, or Email.

Customers can track their orders using the provided tracking number.

Please ensure that the shipping address and contact details are correct.

We are not responsible for delays or losses caused by incorrect or incomplete address information provided by the customer.

If you receive a damaged package, please do not accept it and contact us immediately.

If already accepted, inform us within 48 hours with photos or videos for assistance.

For any shipping-related queries, please contact us:

Business Name:
Genius Import Export

Email:
akyutoy@gmail.com

Mobile / WhatsApp:
+91-7983284313

Address:
C 6, Shiva Kunj
Kalish Mod, Sikandra, N.H.2
Agra, Uttar Pradesh 282007
India